ONDAYSIX.com BOOKSTORE (coming soon)
MERCHANDISE SHIPPING & RETURNS
SHIPPING POLICY
TIMING
ORDERS are processed and packaged within 24 hours.
ORDERS are usually shipped within 48 hours from the time the order was placed.
HOLIDAYS When ordering around a holiday, the arrival of your package may encounter a slight delay.
WEEKENDS Orders placed between Friday- Sunday will be shipping on the following Monday.
DELIVERY METHODS (Currently only shipping within the USA. If you really want us to ship int'l, let us know by emailing media@ondaysix.com)
USPS FIRST CLASS: (Available for packages weighing 13 oz or less) Takes approximately 3 business days from the time we ship the package to the time it arrives at your USA delivery address.
USPS PRIORITY: Transit time is approximately 2-3 business days.
UPS GROUND: Transit time is approximately 5 business days. Once your package is in the hands of UPS, we'll email you with a tracking number so you can check on the status of your package during shipment.
UPS 2ND DAY AIR: Transit time is approximately 2 business days from the time it leaves our building until it arrives at your shipping address. Please allow for 3 business days (as to include processing and packaging your order before it leaves our building). Once your package is in the hands of UPS, we'll email you with a tracking number so you can check on the status of your package during shipment.
TRACKING INFO
Only orders shipped through UPS will have tracking information. You will find this link in an email once your package has left our facility.
RETURNS POLICY
REFUND POLICY
ALL REFUNDS MUST BE PRE-APPROVED BY ONDAYSIX STAFF before a package can be shipped back to our facility. Have a return? Talk to us first by emailing media@ondaysix.com
Only new, unopened merchandise, sold and fulfilled by OnDaySix, will receive a refund when returned within 30 days of delivery. A 15% restocking fee will apply in most situations.
Any packages shipped to OnDaySix without pre-approval by our staff will not receive a refund.
CONTACTING OUR RETURNS DEPARTMENT (Email us at media@ondaysix.com with the following information;)
Your name as it appears on the order
Shipping address
A daytime phone number
Product details
A reason for your return
SHIPPING CHARGES
We will pay return shipping charges in the event of an error on our part (i.e., if you received an incorrect item or defective merchandise).